Since 1989 - Knowledgeable - Experienced - Reliable
We have been online www.dixieart.com since 1997
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Phone - National: 800-783-2612
Phone - Local: (504)-733-6509
Fax - 504-733-0668
Email your order or your request for a quote to: firstname.lastname@example.org or email@example.com
If you wish to place your order by phone, we typically man our phones from 9:30am - 4:00pm CST Monday - Fridays.
To promote accuracy when ordering or requesting a quote via fax or e-mail, please use our product numbers, our descriptions and the quantity needed.
Most orders are shipped or dropshipped in 1 to 2 business days.
We accept Mastercard, Visa, Discover & American Express credit/charge cards and checks or money orders with mail orders. Please include your driver’s license number and state where your license was issued if you pay by personal check. Sorry, no C.O.D. No international orders below $60.00
|Shipping Charges:||to addresses in the 48 Contiguous States only|
|FREE||Order over $150.00|
|$9.95||Orders from $35.00- $149.99|
|$14.95||Orders Under $35.00 (below minimum order)|
Customer outside the 48 contiguous US states please disregard shipping charges. Shipping charges will be E-Mailed
for approval before order is processed and shipped
Sorry, no international orders below $60.00.
PRICING - Standard disclaimer: All prices are subject to change without notice. If there is any discrepancy in the pricing of your order, we will contact you before proceeding.
DAMAGES - Missing boxes and merchandise damaged in transit is the responsibility of the freight carrier. Carefully examine the cartons and product when delivered. Report all damaged merchandise by marking the freight bill “Damaged” or "Short" at the time of delivery. Report all concealed damages to the freight carrier immediately. Save all boxes and packing materials for their inspection. Please contact us with the details of your shortage or damage. Our responsibility is to be sure your merchandise is packed correctly and delivered to the carrier in good condition. We will be glad to assist you in any manner necessary.
SHORTAGES & OVERAGES
Any errors or shortages in the pulling and packing of your order must be reported within five (5) days of receipt of goods. If any errors are detected, please contact us immediately after all merchandise has been unpacked and checked in.
All returns must have prior authorization from our customer service department and be in like-new condition when we receive them. We will refuse any unauthorized returns.
Merchandise returns must be shipped pre-paid freight and will be subject to a 20% restocking charge. Special order and drop-shipped items are not returnable, except for defects. We will gladly replace any defective items at no cost to you. No returns will be allowed after 30 days.
We will backorder most out of stock items, unless customer requests otherwise. Back orders will be cancelled and a refund will be issued if the vendor cannot provide the quantities needed within 30 days from the original order date.
Freight on back orders will be allowed only if the original order qualified for free freight.